Solution Manager – CMS & ENet Product Sales

Hiring for A Leading Private Sector Bank

2 - 7 Years
Mumbai

Job Description

Job Purpose
Scope and size CMS, Payments and Dividend Business Opportunity for potential CMS Customers along with respective business group.
Drive new and additional business and increase the Penetration / Product Holding for each customer and business segments.
Ensure Digital transmission and adapt new age product offering across segments.
Work on various channels for system integration and data transmission for stickiness and overall business growth.
Liaise with Central Product Team / BTG for implementing the New Product Offering and customization for Client changing requirements.


Job Responsibilities(JR)
CMS Business Acquisition (Physical CMS, Digital CMS - eCMS, ACH Debit & UPI) & Host to Host Integration.
To Scope & size the CMS business opportunity for wholesale & Retail Banking clients along with Respective Business group.
Drive new/ additional business & increase the penetration in the market for each client & business segment
Ensure Digital transitions & adapt new age product offering across segments (Wholesale & Retail)
Work on various channels for system integration & data transmission for overall growth of CMS Business.


Dividend Business Acquisition
Joint/Individual meeting along with Business RM with companies declaring dividend.
Meeting the Company Secretary/ Treasury Team/ Banking Team.
Publishing Minutes of the meeting to respective business unit head & Key stakeholders.
Seeking details from the client for preparing profitability template/ based on past history (in case of deals handled by Bank) and validate post completion of the deal.
Preparing the dividend profitability template to ascertain deal profitability basis the details obtained from client.
Interacting & take approval from business/Central CMS Product team for finalizing the pricing for the deal.
Sharing the proposal with the client and liaising with the client for routing the deal with Bank
Coordinating with Internal and External Team for seamless implementation of deal.
To process the reimbursement of expenses towards dividend deal and track the payments against agreed amount.
Report to Central CMS Product team for pending payments/ provisioning.


Payment Business Acquisition (Digital Payment)- Vendor Payment, Tax Payment (CBDT, GST), Salary Payment, Statutory Payments (ESIC, EPFO, central/state Govt. payment), & Host to Host Integration
To Scope & size the Payment business opportunity for wholesale & Retail Banking clients along with Respective Business group.
Drive new/ additional business & increase the Product Holding in the market for each client & business segment.
Ensure Digital transitions & adapt new age product offering across segments (Wholesale & Retail).
Work on various channels for system integration & data transmission for overall growth of Payment Business.

CMS Collection Business Penetration & Digital Transition
Periodical review of Client level Trend analysis - Objective to identify increase/decrease of business
Regular meeting with the client for increasing the penetration, New Digital Product offering.
Periodical review of active and inactive location and dealer/ client virtual account.
Periodical review of mandate registration (Physical & eMandate).
Work on ACH Debit Portability New / Incremental business.


Increase in Payment Product Holding & Digital Transition
Periodical review of Payment Product Holding - Objective to identify existing payment product increase/decrease of business.
Regular meeting with the client for increasing the product holding, Digital migration.
Work on Host to Host integration for transmission of payment processing and auto reconciliation.


Cost to Income Objective (Digital Penetration/ Transition)
Periodical review of Client level CTI Trend for identified clients - High Volume, High CTI.
Monitoring the transactions viz a viz Income, Cost etc.
Taking corrective action for client where business is not profitable i.e. Revision in Pricing, Migration of physical transaction to Digital Platform/ Products etc.


CMS Department Objectives:
Ensure that objectives set by the CMS Department Seniors are worked upon and results are achieved under guidance and direction of Senior Solution Manager / Unit Head.

Client Servicing
Regular client visits to ensure that all requirements are met and deliver as per agreed TAT.

Coordinating with Respective Product Manager, WBO Operation and BTG
Coordinating with Respective Product Manager CMS, eCMS, ACH, UPI etc., WBO operation and BTG in order to provide customized solution to customer.
Ensure end deliverables are setup based on customer requirement.


Project Management Skills
Ensure that specific projects given for execution as directed and guided by Unit Head/Senior Solution Manager are driven to completion within a time bound manner.

Educational Qualifications

Graduate but preferably post graduate


Key Skills

Customer Centric.
Teamwork/Coordination.
Communication Skills.
Business Conduct.
Relationship Building.
Thoroughness of Work
Efficiency


Experience Required
Minimum experience in years 2 to 3 yrs.
Functional, Job & Banking Knowledge.
Strong understanding of customer requirement and expectation
Domain expert in New Digital Product understanding - ACH / UPI / Host to Host integration


Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)
External
Corporate / Institutional clients
NPCI.
Registrar.
Printer.
Partner Bank.

Internal
CMS Product Head.
Business Relationship Manager.
Other products & Business Relationship Manager.
Sr. Solution Manager/ Regional Unit Heads.
Cross Vertical - ENET/ Payment Gateway/ Merchant Services / Net Banking.
Unit heads, Team Leaders.
IT & BTG.

Salary: Not Disclosed by Recruiter

Industry:Banking / Financial Services / Broking

Functional Area:Financial Services, Banking, Investments, Insurance

Role Category:Retail/Personal Banking

Role:Sales Officer

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

RiverForest Connections Private Limited

A Leading Private Sector Bank
View Contact Details+

Recruiter Name:Prachi Singh

Contact Company:RiverForest Connections Private Limited

Telephone:9769152880

Website:http://careers.riverforestconnections.com