National Collection Head – Personal Loans & Credit Card

Hiring for A Leading Private Sector Bank

10 - 20 Years
Mumbai, Navi Mumbai, Mumbai Suburbs

Job Description

Requirement Preference:
  • Minimum 10 years of Collection experience in PL/ Cards etc.
  • Managing an overall team of 250 people
  • Exposure to micro finance desirable but not essential

Job Responsibilities(JR) : 6 8 Areas Actionable (4-6)


  • List the expected end results that must be achieved in order to fulfil your job purpose and the activities that help in achieving these results.

Staff Training and Quality Management

  • Design and implementation of suitable training for SLI staffs; Periodical review on module/ content.
  • Impact review of the training, trainee assessment and content development for the training.

Participant Training

  1. Process management; Developing Systems and Control.
  2. Dealing with External Agencies for market linkages and with main stream agencies for training.
  3. Evaluation of Impact assessment of skill training programs conducted.
  4. Process and compliance management..

Financial Literacy/Credit Counselling;

  • Identification of new tools/ process on Conducting Financial literacy & Credit Counselling programs.
  • Miscellaneous Coordination with CSR team for project designing as per need.


  • State the minimum acceptable proficiency for this job.
  • Do not state incumbent-specific information

Salary: Not Disclosed by Recruiter

Industry:Banking / Financial Services / Broking

Functional Area:Financial Services, Banking, Investments, Insurance

Role Category:Senior Management



Desired Candidate Profile

Please refer to the Job description above

Company Profile

RiverForest Connections Private Limited

A Leading Private Sector Bank
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Contact Company:RiverForest Connections Private Limited